Business Development Executive

Technology
  • Responsibilities
    • Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized sales strategies.
    • Maintain knowledge of all services offerings of the company.
    • Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
    • Facilitate sales of all services according to company and client requirements.
    • Coordinate with clients and avoid any discontinuation from his or her end.
    • Administer all clients complaints and ensure timely resolution within required guidelines.
    • Perform troubleshoot on all client service issues and schedule all field service calls as required.
    • Manage and process and correspondence with clients.
    • Schedule all client appointments according to procedures and documents all customer transactions and prepare required paperwork.
    • Prepare all new contracts and handle all incoming calls for the same.
    • Analyze all client requirements and assist to prepare all service contracts and facilitate sales for the same.
    • Supervise all online chat sales calls for clients.
    • Proven sales skills as an ability to upsell and cross-sell.
    • Collaborate with appropriate team members to determine necessary strategic sales approaches.
    Requirements
    • Qualification: Any Degree
    • Proven experience as a Business Development Executive or relevant role in the IT Industry.
    • Should possess excellent verbal and written English communication skills.
    • Passionate about sales, strong analytical, networking and management skills.
    • Good negotiation, convincing and client servicing skills.
    • Self-motivated with a results-driven approach